Privacy Policy pursuant to GDPR

Unless otherwise stated below, you do not need to provide your personal data for legal or contractual reasons, nor do you need to provide data in order to enter into a contract. You are not obliged to provide personal data. There will be no consequences if you do not provide them. This applies only to the extent that the processing operations set out below do not specify otherwise.

“Personal data” means any information relating to an identified or identifiable natural person.

Server log files

You may visit our website without the need to provide any personal data.

Each time you visit our website, usage data are transmitted to us or our web host/IT service provider by your internet browser and stored in log data (server log files). These data include, for example, the name of the page accessed, the date and time it is accessed, the IP address, the volume of data transferred and the provider requesting access. Data are processed in accordance with Article 6 (1) (f) GDPR on the basis of our overriding legitimate interest in ensuring the uninterrupted operation of our website and improving the services that we offer.

Data controller:

Please feel to contact us any time you wish.

The contact details for the data controller are as follows:

SOALGU GmbH

Gewerbepark 18

49143 Bissendorf

Germany

Telephone: +49 5402 702 690

E-mail: info@soalgu.eu

Managing Director: Sönke Alexander Guillemain

Company’s registered seat: Bissendorf

Commercial Register of Osnabrück Local Court HRB No. 215649

Contact initiated by the customer via e-mail

If you initiate business contact with us by e-mail, we will only collect the personal data (name, e-mail address, message) that you provide. The data are processed for the purpose of handling and responding to your contact request.

If contact is made within the context of pre-contractual measures (e.g. consultation in connection with an interest in making a purchase, preparing an offer) or relates to a contract already concluded between you and us, we process these data in accordance with Article 6 (1) (b) GDPR.

If contact is made for other reasons, the data are processed in accordance with Article 6 (1) (f) GDPR due to our overriding legitimate interest in processing and responding to your query. In this case, you have the right to object at any time tosuch processing of your personal data on the basis of Article 6 (1) (f) GDPR for reasons relating to your particular circumstances.

We only use your e-mail address to handle your query. Your data will then be deleted in line with statutory retention periods where you have not consented to their further processing and use.

Collection and processing of data via the contact form

When you get in touch with us via the contact form, we only process the personal data (name, e-mail address, message) that you provide. The data are processed for contact purposes.

If contact is made for other reasons, the data are processed in accordance with Article 6 (1) (f) GDPR due to our overriding legitimate interest in processing and responding to your query. In this case, you have the right to object at any time to the processing of your personal data on the basis of Article 6 (1) (f) GDPR for reasons relating to your particular circumstances.

We only use your e-mail address to handle your query. Your data will then be deleted in line with statutory retention periods where you have not consented to their further processing and use.

Customer account

When you open a customer account, we collect your personal data to the extent specified therein. The data are processed for the purpose of simplifying the fulfilment of your order. Processing is carried out on the basis of Article 6 (1) (a) with your consent. You may revoke your consent at any time by notifying us without this having an effect on legal validity of the processing that took place based on your consent up to the point consent is revoked. Your customer account will then be deleted.

Advertising

Use of e-mail address to send newsletters

Irrespective of the fulfilment of a contract, we will use your e-mail address exclusively to send you our newsletters for our own advertising purposes, provided that you have expressly consented to this. Processing is carried out on the basis of Article 6 (1) (a) with your consent. You may revoke this consent at any time without this having an effect on legal validity of the processing that took place based on your consent up to the point consent is revoked. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be deleted from our distribution list. Your data will be forwarded to a service provider for e-mail marketing as part of the processing of an order. Data are not forwarded to other third parties.

Payment service provider

Payment processing, including SEPA direct debit mandates, is handled by SOALGU.

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a string of characters that enables the browser to be uniquely identified when the website is visited again. Cookies are stored on your computer. Therefore, you have full control over how cookies are used. By selecting the relevant technical settings in your internet browser, you can be notified before cookies are set and decide to accept them on an individual basis, as well as prevent the cookies from being stored and the data they contain from being transmitted. Cookies that have already been stored can be deleted at any time. However, we would like to advise you that if you do delete them, you may not be able to use all the features of this website to their full extent.

You can find out how to manage (including disable) cookies in the main browsers via the links below:

Chrome: Turn cookies on or off – Android – Google Account Help

Internet Explorer: Delete and manage cookies (microsoft.com)

Mozilla Firefox: Protect your privacy | Firefox Help (mozilla.org)

Safari: Manage cookies and website data in Safari on Mac – Apple Support

Strictly necessary cookies

Unless otherwise stated in the Privacy Policy below, we only use strictly necessary cookies in order to improve the user-friendliness, effectiveness and security of our website. Furthermore, cookies enable our systems to recognise your browser even after you have navigated to a different page, and to offer you services. Some features of our website cannot be offered without the use of cookies. For these features to work, it is necessary that the browser is also recognised after navigating to a new page.

Cookies or comparable technologies are used on the basis of section 15, (3), sentence 1 of the German Telemedia Act (TMG). Your personal data are processed in accordance with Article 6 (1) (f) GDPR on the basis of our overriding legitimate interest in ensuring the optimal functionality of the website and ensuring that our offer is user-friendly and effective.

You are entitled to object at any time to this processing of your personal data for reasons relating to your particular circumstances.

How our communication is analysed

Use of Google Analytics

We use the Google Analytics web analytics service provided by Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). If you are normally resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller for your data.
Accordingly, Google Ireland Limited is the Google affiliate responsible for the processing of your data and compliance with applicable data protection laws.

Data are processed for the purpose of analysing this website and its visitors, as well as for marketing and advertising purposes. To this end, Google will, on behalf of the operator of this website, use the information obtained to evaluate your use of the website, compile reports on website activity and provide other services relating to website activity and internet usage to the website operator. The following information, among others, can be recorded: IP address, date and time of page view, click path, information about the browser and device you are using, pages visited, referrer URL (website from which you accessed our website), location data, purchase activity. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google Analytics uses technologies such as cookies, web browser memory and tracking pixels that enable an analysis of how you use the website. The resulting information on your use of this website is usually transmitted to a Google server in the USA and stored there. No EU Commission adequacy decision is available for the US. The transfer of data are based, among other things, on standard contractual clauses as appropriate safeguards for the protection of personal data, available at: https://policies.google.com/privacy/frameworks. Both Google and US government agencies have access to your data. Your data may be linked by Google to other data, such as your search history, your personal accounts, your usage data from other devices and any other data Google may have relating to you.

IP anonymisation is activated on this website. This means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.

The use of cookies or comparable technologies is made on the basis of section 15, (3), sentence 1 of the German Telemedia Act (TMG). Your personal data are processed in accordance with Article 6 (1) (f) GDPR on the basis of our overriding legitimate interest in a needs-based and targeted design of the website. You are entitled to object at any time to this processing of your personal data for reasons relating to your particular circumstances.

You can prevent the collection of data generated by Google Analytics and related to your use of the website (including your IP address) and the processing of the data by Google by downloading and installing the browser plug-in available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de

If you would like to prevent Google Analytics from collecting and storing data across all devices, you can set an opt-out cookie. Opt-out cookies prevent your data being collected when you visit the website in future. For this to be fully effective, you must apply the opt-out to all systems and devices used. If you delete the opt-out cookie, requests will be sent to Google again. Click here to set the opt-out cookie: Deactivate Google Analytics.

You can find more information on terms of use and data protection at
https://www.google.com/analytics/terms/de.html
https://www.google.de/intl/de/policies/
https://policies.google.com/technologies/cookies?hl=de.

Plug‐ins and miscellaneous

Use of Google reCAPTCHA

We use the reCAPTCHA service provided by Google LLC on our website (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

If you are normally resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller for your data.
Accordingly, Google Ireland Limited is the Google affiliate responsible for the processing of your data and compliance with applicable data protection laws. The query is used to distinguish between input by a human or by an automated, machine processor. To this end, your input is forwarded to Google where it is used further. In addition, the IP address and any other data required by Google for the reCAPTCHA service are transferred to Google.

These data are processed by Google within the European Union and may also be transferred to the USA. No EU Commission adequacy decision is available for the US. The transfer of data are based, among other things, on standard contractual clauses as appropriate safeguards for the protection of personal data, available at https://policies.google.com/privacy/frameworks.

Cookies or comparable technologies are used on the basis of section 15, (3), sentence 1 of the German Telemedia Act (TMG). Your personal data are processed in accordance with Article 6 (1) (f) GDPR on the basis of our overriding legitimate interest in protecting our website from automated spying, misuse and SPAM. You are entitled to object at any time to the processing of your personal data on the basis of Article 6 (1) (f) GDPR for reasons relating to your particular circumstances.

Further information on Google reCAPTCHA and related privacy policy can be found at:

https://www.google.com/recaptcha/intro/android.html
https://www.google.com/privacy.

Use of GoogleMaps

Our website uses the GoogleMaps function for embedding maps provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). If you are normally resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller for your data.

Accordingly, Google Ireland Limited is the Google affiliate responsible for the processing of your data and compliance with applicable data protection laws.

This feature enables the visual display of geographical information and interactive maps. In this process, Google also collects, processes and uses data of visitors to the websites when they access the pages in which GoogleMaps maps are integrated.

Your data may also be transferred to the USA in the process. No EU Commission adequacy decision is available for the US. The transfer of data are based, among other things, on standard contractual clauses as appropriate safeguards for the protection of personal data, available at: https://policies.google.com/privacy/frameworks.

Cookies or comparable technologies are used on the basis of section 15, (3), sentence 1 of the German Telemedia Act (TMG). Your personal data are processed in accordance with Article 6 (1) (f) GDPR on the basis of our overriding legitimate interest in a needs-based and targeted design of the website. You are entitled to object at any time to this processing of your personal data for reasons relating to your particular circumstances.

For more information on the collection and use of data by Google, please refer to Google’s privacy policy at https://www.google.com/privacypolicy.html, where you can also change your settings in the privacy centre to manage and protect your data processed by Google.

Data subject rights and retention period

Period of retention

After the contract has been fulfilled, the data will initially be retained for the duration of the warranty period, and thereafter by taking into account statutory retention periods, in particular those required under tax and commercial law, and will then be deleted after this period has expired, unless you have consented to their further processing and use.

Data subject rights

You have the following rights under Articles 15 to 20 and Article 7(3) GDPR, provided the statutory requirements are met: right to information, rectification, erasure, restriction of processing and data portability.

Specifically, pursuant to Article 15 GDPR, you have the right to request information on the personal data relating to you that we process. In particular, you many request information on processing purposes, the category of personal data, the category of recipients to whom your data have been or will be disclosed, the planned retention period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if they have not been collected by us, as well as on the existence of automated decision-making, including profiling, and, if applicable, comprehensive information on its details; Pursuant to 16 GDPR, you have the right to request the immediate rectification of any inaccurate or incomplete personal data relating to you that we have retained;

Pursuant to Article 17 GDPR, you have the right to request the erasure of your personal data retained by us, unless processing them is necessary to exercise the right to freedom of expression and information, to comply with a legal obligation, on grounds of public interest or to assert, exercise or defend legal claims; Pursuant to Article 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you require them to assert, exercise or defend legal claims or you have objected to the processing in accordance with Article 21 GDPR; Pursuant to Article 20 GDPR, you have the right to request the personal data that you have provided to us to be transferred in a structured, commonly used and machine-readable format or to be transferred to another data controller;Pursuant to Article 7 (3) GDPR, you may revoke your consent at any time. This means that we may no longer continue to process any data that was based on this consent in the future. In addition, pursuant to Article 21 (1) GDPR, based on Article 6 (1) f GDPR, you have the right to object to data processing as well as to the processing of your personal data for the purposes of direct marketing.

Right to lodge a complaint with a supervisory authority

Pursuant to Article 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of personal data relating to you is not lawful.

The supervisory authority is:

Der Landesbeauftragte für den Datenschutz Niedersachsen

(Data Protection Commissioner for the Federal State of Lower Saxony)

Prinzenstrasse 5

30159 Hanover

Telephone: 0511 120-4500

Fax: 0511/1204599

E-mail: poststelle@lfd.niedersachsen.de

Right of revocation

If your personal data are processed on the basis of our legitimate interest pursuant to Article 6 (1) f GDPR, you have the right at any time to object to such processing with future effect for reasons due to your particular circumstances.

Following an objection, the data concerned will no longer be processed unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims. The only data excluded from deletion are data which we need to process outstanding orders or to assert our rights and claims, as well as data which we are required to retain by law.

If you wish to make use of your right of revocation or objection, simply send an e-mail to the following address:

info@soalgu.eu.

Last updated: 12 October 2021

It may be necessary to update this Privacy Policy to reflect the ongoing development of our website and the services we offer, or to comply with amendments to legal or regulatory requirements.